Scheduling & Authorization Representative

GENERAL REQUISITION INFORMATION

EEO Statement:	UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location	Omaha, NE
Requisition Number:	Staff_14088
Department	MMI Patient Information Office 50000688
Business Unit	Munroe-Meyer Institute
Reg-Temp	Full-Time Regular
Work Schedule	Monday - Friday, 8:00AM - 5:00PM; Hours May Vary
Remote/Telecommuting	No remote/telecommuting opportunity
Position Summary	Ensures that all clinical services scheduled at Munroe-Meyer Institute (MMI) have appropriate demographics and insurance updated in EPIC. Ensures that insurance accounts are built accurately and that all clinical services are properly authorized. Verifies eligibility, pre-determination and pre-authorization requirements for all clinical services at MMI. Additionally, works with providers to ensure completion of all authorization paperwork as well as identifying trends in patient service needs and communicate these clinical needs to directors.
Position Details	Additional Information
Posting Category	Operations
Working Title	Scheduling & Authorization Representative
Job Title	Admin Bus Op Associate (Clk)
Salary Grade	AB13H
Appointment Type	C2 - REG OFF/SERV HRLY
Salary Range	$18.077 - $27.115/hourly
Job Requisition Begin Date	07/21/2025
Application Review Date	07/28/2025
Review Date Information:	Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education:	High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)	(Will consider three years related post high school education/experience)
Required Experience	3 years
If any experience is required, please specify what kind of experience:	General office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting. (Will consider three years related post high school education/experience)
Required License	No
If yes, what is the required licensure/certification?
Required Computer Applications:	Microsoft Outlook
Required Other Computer Applications:
Required Additional Knowledge, Skills and Abilities:	Knowledge of scheduling health care services. Ability to utilize clinical scheduling software. Demonstrated organizational skills with the ability to work independently and to prioritize workload and set deadlines Strong communication skills necessary. Must be able to interface in a professional manner with individuals at all levels. Strong customer focus skills essential. Ability to communicate with people in a supportive capacity, and must be able to identify & triage health care needs. Knowledge of Medicare, Medicaid and Third Party Insurance billing protocols and pre-authorization guidelines. Familiarity with medical billing such as CPT , HCPCS, ICD9 coding. Ability to handle confidential matters discreetly.
Preferred Education:	Relevant coursework/specialized training
If any degree/training is preferred, please specify the type:	Post high school education with course work in business.
Preferred Experience:	Experience in health care service delivery coordination, and clinic scheduling
Preferred License:	No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:	Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Preferred Other Computer Applications:	EPIC, Other clinical Scheduling software
Preferred Additional Knowledge, Skills and Abilities:	Knowledge of EPIC desirable. Preferred experience working with persons with disabilities, and interdisciplinary care teams.
Email to a Friend	https://unmc.peopleadmin.com/postings/93547

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have a high school education or equivalent?
- Yes
- No
* Do you have general office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting?
- Yes
- No
* If you do have general office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting, please elaborate (if No, indicate NA).
(Open Ended Question)
* Are you proficient with Microsoft Outlook?
- Yes
- No
* How did you hear about this position?
- Careerlink
- Employee Referral
- HERC
- Indeed
- Job Fair
- Lincoln Journal Star
- Linkedin
- Omaha World Herald
- UNMC Job Site
- Facebook
- NEWorks
- Handshake
- Other
* If Other, please specify the source. Otherwise, indicate NA.
(Open Ended Question)
* Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
- Yes
- No